A regional health system replaced overhead-only paging with role-based, HIPAA-aware alerting — code blues, infant and patient security and severe-weather lockdowns routed to exactly the right staff on every device.
Every code went out over overhead paging: the right responders heard it, but so did everyone else, all day. The result was real alert fatigue and slower response when it counted.
Infant and high-value asset elopement risk wasn't tied to door control, there was no clean severe-weather lockdown workflow, and Joint Commission emergency-readiness documentation was a manual scramble.
HQE made every alert role-aware — routed to the team that can act, logged for the surveyors, and tied to the doors.
Codes now escalate to the specific care team and unit on their own devices, with automatic escalation if unacknowledged.
Real-time location tags integrate with access control to hold doors and trigger a security response on elopement.
Pre-built severe-weather and active-threat workflows drive notification, signage and door control together.
Every activation is time-stamped and exportable as Joint Commission-ready audit evidence.
Every deployment is brand-agnostic and built from HQE's proprietary, ML/AI-powered ecosystem — integrated into one pane of glass.
A disciplined, mission-grade delivery process — the same five phases on every HQE engagement.
RF / coverage survey, threat model & compliance gap analysis on-site.
Brand-agnostic system design engineered to your facilities & mandates.
Bridge existing systems — alarms, access, C2 — into one pane of glass.
Phased install, load-testing, live drills & operator certification.
24/7 monitoring, supervised health & lifecycle support contract.
Role-routed alerts reach the team that can act, not the whole campus.
No infant or protected-patient elopement events since go-live.
Complete, exportable activation logs for accreditation surveys.
Codes now go to the team that can act, not the whole building. The alert fatigue is gone.
Tell us your operational pain-points. Our veteran-led team will engineer a future-proof, fully-integrated life-safety & security solution around them.