CalVet Awards Communication System Upgrade Contract to HQE Systems
CalVet Partners With HQE Systems to Enhance Facility Communication
HQE Systems, Inc. has been awarded a multi-year contract by the California Department of Veterans Affairs (CalVet) to provide comprehensive maintenance, training, installation, and repair services for the Public Address and Intercom systems at the Veterans Home of California in Lancaster. The project is designed to strengthen communication reliability, enhance emergency readiness, and support the safety of residents, staff, and visitors. Running from January 2026 through December 2028, this initiative reflects CalVet’s commitment to creating a secure, connected environment for the veteran community, supported by HQE’s expertise in advanced life-safety and communication technology.
PROJECT OVERVIEW
CalVet’s decision to modernize the Public Address and Intercom systems at the Veterans Home of California in Lancaster reflects a strong commitment to communication reliability and resident safety. In a facility dedicated to serving veterans, clear and dependable communication is essential for daily operations, medical coordination, and rapid emergency response. The investment ensures that staff can deliver timely announcements, share important updates, and activate critical alerts with confidence throughout the campus.
HQE Systems brings extensive experience supporting government agencies, healthcare environments, and life safety operations. Our team understands the unique challenges veteran care facilities face, including the need for seamless communication across residential spaces, medical units, and administrative areas. By enhancing the PA and Intercom infrastructure, this project strengthens both routine communication and emergency readiness, ensuring that residents and staff are supported by technology designed for resiliency, clarity, and ease of use.
PROJECT OVERVIEW
CalVet’s decision to modernize the Public Address and Intercom systems at the Veterans Home of California in Lancaster reflects a strong commitment to communication reliability and resident safety. In a facility dedicated to serving veterans, clear and dependable communication is essential for daily operations, medical coordination, and rapid emergency response. The investment ensures that staff can deliver timely announcements, share important updates, and activate critical alerts with confidence throughout the campus.
HQE Systems brings extensive experience supporting government agencies, healthcare environments, and life safety operations. Our team understands the unique challenges veteran care facilities face, including the need for seamless communication across residential spaces, medical units, and administrative areas. By enhancing the PA and Intercom infrastructure, this project strengthens both routine communication and emergency readiness, ensuring that residents and staff are supported by technology designed for resiliency, clarity, and ease of use.
PROJECT SCOPE AND KEY DETAILS
The project is scheduled to begin on January 1, 2026, or upon approval from the California Department of General Services, and will continue through December 31, 2028. All work will be carried out at the Veterans Home of California in Lancaster, where HQE Systems will support the facility with a comprehensive modernization and maintenance program for its Public Address and Intercom infrastructure.
As part of the contract, HQE Systems will provide preventive maintenance services designed to keep the PA and Intercom systems operating at peak performance. The team will also deliver emergency repair support with a guaranteed two hour response time, ensuring that any unexpected issues are addressed quickly to maintain communication continuity. The project includes the installation of new speakers, amplifiers, and LED message boards, strengthening the facility’s ability to broadcast clear, consistent messages across all areas.
HQE Systems will provide annual staff training sessions, accompanied by instructional materials, so personnel can confidently operate and manage the upgraded systems. Additional responsibilities include full system integration, modernization support, and a ninety day parts and service warranty for added assurance. An optional long term maintenance plan, available in one to ten year terms, further supports system longevity and reliability.
SOLUTIONS AND TECHNOLOGY DEPLOYED
The project brings modern, SMART, cloud enabled PA and Intercom functionality to the Veterans Home of California in Lancaster, giving the facility a more reliable and efficient communication backbone. The upgraded system incorporates ADA compliant, military grade hardware designed to withstand continuous use in a healthcare environment while meeting stringent accessibility and life safety requirements. New endpoints including speakers, amplifiers, and digital LED message boards will be integrated throughout the facility to improve coverage, clarity, and the consistency of both routine announcements and critical alerts.
The enhanced system supports targeted messaging, allowing staff to communicate with specific wings, buildings, or care units as needed. This flexibility improves internal coordination and ensures that emergency alerts reach exactly the right areas without causing unnecessary disruption across the entire campus. Cloud based management tools enable remote monitoring, diagnostics, and system updates, helping staff identify issues quickly and maintain operational uptime.
PROJECT TEAM AND PARTNERSHIP
The project will be led by Kevin Quimby, MNS Jr. PM, who will oversee planning, coordination, and implementation to ensure the upgrades align with operational needs and communication goals. He will be supported by an experienced HQE Systems team specializing in PA and Intercom technology, healthcare integration, and life safety communication. Together, they will bring a mission focused approach centered on reliability, clarity, and service to veterans.
This partnership reflects a shared commitment to professionalism, transparency, and the successful delivery of a modern communication system that directly benefits the veteran community at Lancaster.
COMMUNITY IMPACT AND SIGNIFICANCE
The upgrades to the PA and Intercom systems will benefit residents, staff, medical teams, and visitors throughout the Lancaster Veterans Home. Clear and reliable communication is essential to maintaining a safe and well-coordinated environment, and the improvements delivered by HQE Systems will enhance both daily operations and emergency readiness. Routine announcements will be easier to hear and understand, while critical alerts can be delivered more quickly and accurately across the entire campus.
The modernized system will strengthen situational awareness, allowing staff to communicate effectively across residential areas, medical units, and administrative offices. Reduced downtime and fewer system disruptions will support the continuity of care, and HQE’s 24/7 helpdesk ensures long term operational resilience. In emergency situations, faster message delivery and system reliability can make a significant difference in response time and overall safety.
Supporting the Future of Life Safety Infrastructure
The CalVet–Lancaster project highlights HQE Systems’ ongoing commitment to strengthening communication and life safety infrastructure for veteran communities. Through a combination of expert maintenance, modern integration, and rapid emergency support, HQE Systems is ensuring the Veterans Home remains equipped with dependable communication tools for daily use and critical events. This partnership reflects a shared dedication to safety, clarity, and long term reliability for residents and staff. As work continues, HQE Systems will remain focused on delivering exceptional service and ensuring the Lancaster facility has the technology and support required to meet its mission.
